Important: Please keep your video file sizes to 1GB or under and exported with H.264 codec to either a MP4 or MOV file type. Selecting this codec is crucial to making sure your video plays on the website. If whatever program you are exporting your video from doesn't allow you to select a codec type and it doesn't show up on the website, try using this free and reputable tool called Handbrake to convert your video. Once you download the program to your computer and open it, just select source, the folder you want to save to on your computer, and then hit the green start button. It should automatically export with the codec of H.264.
If you recorded a long video that exceeds 1GB or need to convert file types, there are ways to do that as suggested in this article.
For audio recordings, use the MP3 file type.